SafeZone Case Manager

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I understand and agree that any misrepresentation by me in this application will be sufficient cause for cancellation of this application and/or separation from Face to Face Health & Counseling Service, Inc. (the Employer) if I have been employed. Furthermore, I understand that just as I am free to resign at any time, the Employer reserves the right to terminate my employment at any time, with or without cause and without prior notice. I understand that no representative of The Employer has the authority to make any assurance to the contrary.

I hereby give The Employer the right to investigate employment information given and contact employment and personal references in order to secure information about me. I hereby release from liability The Employer and its representations for seeking such information and all other persons, corporations or organizations for furnishing such information.

I give The Employer permission to conduct a misdemeanor and felony background check. I understand that any offer of employment is contingent on the results of said background check. I also give permission to have my driving records obtained by The Employer if the position I am applying for requires driving or transporting clients.

I understand I can obtain a copy of the above-identified background checks if so desired, and that I have the right to dispute or correct any errors shown.

You must agree to the disclosure statement provided in order for us to accept your application.

You will receive confirmation after we have received your application.

JOB SUMMARY: 

SafeZone is a drop-in center for youth ages 14-24 who are experiencing homelessness, operated by Face to Face Health & Counseling. The Case Manager is responsible for establishing relationships with youth, providing case management services, facilitating groups and maintaining a safe environment in the center. 

Duties and responsibilities include, but are not limited to, the following:

  • Provide Case Management services to youth
  • Manage all tasks related to the front desk at SafeZone, as needed.
  • Provide excellent customer service while greeting and checking youth in the center and answering phones
  • Engage with youth at the center in meaningful and respectful manner assisting them with various resources offered at the center or in the community
  • Establish healthy and appropriate physical and emotional boundaries with youth
  • Support healthy adolescent development of youth.
  • Respond to crisis and de-escalate situations in calm and professional manner
  • Provide individualized services to youth grounded in the 9-Principles guiding to overcome youth homelessness (Trauma-Informed, Holistic, Journey- Oriented, Trusting Youth-Adult Relationships, Positive Youth Development, Strength-Based and Collaboration)
  • Provide basic needs/survival aide, crisis intervention, supportive services, information and referrals to runaway and homeless youth that enable the youth to relocate from the streets to safe and stable housing situations
    • Conduct individual assessments with youth to determine needs and housing stability
    • Assess need and process rental assistance for youth
    • Assist youth in accessing emergency shelter
    • Refer youth to SafeZone and other agencies for supportive services, case management and mental health counseling
  • Complete SafeZone intakes with youth, including assessments and goal planning
  • Assist clients in meeting benchmarks of their outcomes as outlined in the grants and track and report this progress
  • Document youth outcomes in all appropriate databases.
  • Collecting and recording appropriate data and completion of paperwork in a timely manner.
  • Maintain the daily flow of the drop-in center by working in the clothing closet, restocking center supplies, upkeep of the drop-in center, and special projects that arise 
  • Assist in the kitchen, prepare meals, and clean-up
  • Comply with agency’s written employment policies
  • Develop and maintain relationships agency-wide and community-wide with youth serving programs and agencies
  • Collaborate with other staff and maintain team work style, and maintain professional working relationships with clients or other outside agencies or contacts
  • Comply with the agency’s written employment policies
  • Minimum of B.A. degree in social services extensive experience in lieu of degree
  • Minimum of 2 years experience working with the homeless or at risk youth
  • Experience with a positive youth development and harm reduction approach
  • Excellent interpersonal and communication skills
  • Valid driver’s license and current automobile insurance required

Typical Physical Demands and Working Conditions:

  • Must be able to travel in all weather conditions in MN
  • Able to perform duties and responsibilities as outlined on the job description

Appropriate accommodations to these physical demands will be made for disabled individuals.

JOB QUALIFICATIONS:

  • Minimum of B.A. degree in social services extensive experience in lieu of degree
  • Minimum of 2 years experience working with the homeless or at risk youth
  • Experience with a positive youth development and harm reduction approach
  • Excellent interpersonal and communication skills
  • Valid driver’s license and current automobile insurance required

Hours and Benefits

This is a full-time position, at 37.5 hours/week. This position requires an availability of evenings and weekends.  Face to Face offers benefits which include health, dental, and life insurance as well as generous PTO and holidays.

Equal Opportunity Employer. Diverse groups including those with disabilities encouraged to apply

Location: Service in St. Paul, MN
Apply for this Position
Apply at: https://face2face.prismhr-hire.com/job/61942/safezone-case-manager