ORGANIZATION OVERVIEW:

Face to Face Health and Counseling is a non-profit organization dedicated to advancing economic and health equity for youth ages 11–24. We do this work through a comprehensive approach that includes housing, mental health, medical, youth justice, education & employment, and community services. We take a strengths-based and trauma-informed approach to our work and center the needs of young people impacted by racism and other forms of oppression and marginalization. Founded in 1972, Face to Face serves more than 3,000 youth annually.

JOB SUMMARY:

The Billing Specialist / Accounting Clerk is responsible for managing, directing, and monitoring the client fee system from a financial aspect and from the health-care perspective ensuring that proper coding is followed. Accounting Clerk portion performs various accounting functions for the agency, including accounts payable, accounts receivable, reconciliations and preparing bank deposits. This position is responsible for ensuring all financial transactions are performed accurately with strong attention to detail and in a timely fashion. This job is full-time at 37.5 hours a week.

RESPONSIBILITIES:

Billing responsibilities, about 75% of the job

· Coordinates the filing and resolution of claims with individual health carriers to insure maximum reimbursement

· Monitors changes in the health insurance industry and adjusts operating procedures when necessary

· Reviews and evaluates health insurance claims’ policies and procedures, and develops new procedures to improve the quality and quantity of work processed

· Ensures all billings follow insurance guidelines

· Enters charges, insurance and patient payments, and contractual write-offs

· Enters and maintains credentialing and re-credentialing of all providers

· Negotiates with clients on fee adjustments and solves insurance claim problems

· Monitors coding being used for accuracy and ensures that coding follows prescribed procedures

· Assists and updates staff as needed in proper coding procedures

· Maintains and routinely updates, daily, the agency billings for client encounters

· Reconciles billings with patient schedules on a weekly basis

· Reconciles client moneys submitted to the front desk on a weekly basis

· Produces patient statements on a regular basis

· Follows generally accepted accounting principles regarding accounts receivable and financial reporting whenever possible, and follows internal policies regarding write-offs and other financial practices

· Performs other tasks or projects as requested

Accounting Clerk responsibilities, about 25% of the job

· Provide accounting assistance to agency staff and respond to questions/concerns as they arise;

· Assist with annual audit and budget preparation;

· Follow all accounting and internal control policies, procedures and systems;

· Maintain confidentiality of donors and clients; and · Provides all services guided by the evidence-based principles for helping youth overcome homelessness; and

· Perform other duties as assigned.

QUALIFICATIONS:

· Two-year degree or equivalent education and experience required

· Minimum of three to five years health care billing in a clinic setting

· High level of accuracy & attention to detail

· Proficiency with the Microsoft Office Suite of programs

· Experience with NextGen and QuickBooks programs preferred

· Strong interpersonal & communication skills

· Able to work independently as well as exercising good judgment to involve others when necessary

· Ability to maintain confidentiality over the treatment of sensitive issues

· Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Face to Face we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

· Able to perform the duties outlined on this job description

· Capable of sitting for long periods of time

· Ability to lift up to 20lbs

Appropriate accommodations for physical demands will be made for individuals with disabilities.

PAY & BENEFITS:

The pay rate for this position is between $25 and $27.50 an hour, based on qualifications.

Face to Face offers benefits which include health, dental, short-term disability, long-term disability, life insurance, 403b account (3% employer match) as well as 23 days of PTO and 11 paid holidays.

Face to Face is an Affirmative Action/Equal Opportunity Employer. Diverse groups, including persons of color, people with disabilities, and the LGBTQ community are encouraged to apply. Former clients encouraged to apply.